Customer Support Jobs, Mphasis is hiring trainees with any type of graduation degree. For the job position, freshmen may apply. Mphasis is making an effort to hire outside of the university. The Mphasis Job Description, Eligibility, and Details are provided below.

Customer Support Jobs Overview

Company Name Mphasis
Post Name Transaction Processing Officer Claims Registration
Location Pune, India
Qualification Undergraduate (10+2)
Experience Freshers
Category Private Jobs
SalaryBest In Industry
Official Websitemphasis.com
Customer Support Jobs

About Mphasis

Customer Support Jobs

Mphasis provides Information Technology (IT) services, including business process outsourcing, infrastructure technology, and application services. The application services offered by the company includes application development, maintenance and support. Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers.

Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Mphasis offers business and industry-specific Applied Technology solutions, Cloud services, Migration & Technology, Business Process Outsourcing Services, etc. Mphasis uses cutting-edge technology to assist companies in transforming their industries globally. Mphasis’ Front2BackTM Transformation methodology reflects the company’s commitment to customer centricity. Front2BackTM gives clients and their end customers a digital experience that is highly tailored (C=X2C2TM=1) because to the exponential power of the cloud and cognitive.

Through the integration of digital technologies into legacy settings inside a company, Mphasis’ Service Transformation approach’shrinks the core’ and enables companies to remain competitive in a changing world. Building great connections with marquee clients requires Mphasis’ fundamental reference architectures and technologies, speed, and innovation with domain understanding and specialization.

Responsibility For Customer Support Jobs

  • Primary responsibility is to key claim details from claim images into the healthcare software.
  • Staying current with knowledge of products/ processes & services offered by the client.
  • Ensure full adherence to all the quality parameters.
  • Ensure 100% adherence to schedule.
  • Meeting all defined targets like Productivity, quality, Maintenance of required reports in Excel.

Skills Required For Customer Support Jobs

  • Look up for relevant information and update (type into) the client systems as per set procedures and policies.
  • Attention to detail while accomplishing tasks, meeting Weekly / Daily targets with required quality in the given timelines.
  • Enter updates relating to pertinent healthcare data into the computer system in a timely manner ensuring accuracy, completeness, and adherence to department procedures.
  • Review data for deficiencies or errors, correct any incompatibilities if possible.
  • Adhere to the team norms for making the overall team a cohesive one.
  • Ability to prioritize and manage workload.
  • Must be ready to work in night shifts.

Other Requirement And Information

  • Undergraduate (10+2)/Diploma / Graduate (Only Arts or Science) – Non-Technical Only
  • Typing speed 35 to 40 wpm with 95% accuracy (without looking at the keyboard)
  • Knowledge in US Healthcare will be an added advantage.
  • Good communication skills.
  • Proficiency with computers

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